Customer support executive GroMo

GroMo required telecalling executives – A telecalling job involves making phone calls to potential or existing customers to promote a product or service, or to gather information.

Job Title: Telecalling Representative at GroMo

Job Purpose: To make outbound calls to potential and existing customers to promote products or services, gather information, or follow up on leads.

Key Responsibilities:

• Make outbound calls to potential and existing customers using a predetermined script.
• Identify customer needs and interests, and recommend appropriate products or services
• Follow up on leads and schedule appointments for sales representatives
• Gather customer information and update company databases
• Handle customer inquiries and complaints in a professional manner
• Meet or exceed sales and performance goals

Skills and Qualifications:

• Strong communication skills, both verbal and written
• Ability to build rapport with customers quickly
• Persuasion and negotiation skills
• Basic computer skills, including proficiency in CRM software
• Ability to work in a fast-paced, high-stress environment
• Previous experience in telemarketing or sales is a plus